Privacy Policy

1. Overview

This Privacy Policy explains how Greenmotion Ventures Pty Ltd trading as ME CABS AU collects, uses, stores, and protects your personal information in accordance with Australian law.

2. Information We Collect

• Name, phone number, and email address
• Pickup and drop-off details
• Booking history and preferences
• Device and technical data
• Payment confirmations (processed via third-party providers)
• Communication records (SMS, WhatsApp, email)

3. Account & Profile

A customer profile may be created upon booking. Users may access bookings via booking code, phone number, or email, with OTP verification where required.

4. Use of Information

• Booking management and dispatch
• Customer support
• Service improvement and analytics
• Future marketing (with opt-out)
• Platform development including AI systems

5. Data Sharing

Information may be shared with drivers, service providers, and authorities where required by law. We do not sell personal data.

6. Overseas Transfers

Some data may be stored or processed outside Australia.

7. Security

We use premium-grade security measures but cannot guarantee absolute protection.

8. Data Retention

Data is retained as necessary for operations, legal compliance, and dispute resolution.

9. Cookies

Cookies are used for functionality, analytics, and marketing. Users can control them via browser settings.

10. Your Rights

Users may request access or correction of personal data. Requests are handled within a reasonable timeframe.

11. Updates

This policy may change at any time without prior notice.

12. Contact